Politique d’expédition
At Klivem, each order is prepared with care and intention.
We believe the experience should feel considered from the moment it leaves our maison.
Order Processing
All orders are processed within 1–3 working days.
Once your order has been prepared and dispatched, you will receive a confirmation email with tracking details.
During periods of high demand or limited releases, processing times may vary slightly.
Delivery Times
Estimated delivery times from dispatch:
-
United Kingdom: 2–4 working days
-
Europe: 4–7 working days
-
International: 7–14 working days
Delivery times are estimates and may be affected by customs procedures, local carriers, or seasonal demand.
Shipping Destinations
We currently ship to selected international destinations.
If your location is not available at checkout, please contact us and we will do our best to assist.
Presentation & Packaging
Every Klivem order is carefully presented and protected for transit.
Our packaging is designed to preserve the integrity of each piece while reflecting the maison’s understated aesthetic.
Tracking
Once dispatched, you will receive tracking information via email.
Please allow up to 24 hours for tracking updates to appear.
Customs & Duties
For international orders, customs duties and taxes may apply depending on your location.
Any additional charges are the responsibility of the recipient.
Delivery Issues
If your order has not arrived within the estimated timeframe, or if you experience any delivery issues, please contact us with your order number.
We aim to respond within 1–2 working days.
Client Care
For any shipping-related enquiries, please contact: